Collect software reviews from Apple App Store
What is Apple App Store?
The Apple app store contains public app reviews about your products.
Why should you connect Apple App Store to Cycle: Key benefits
1. Centralize all software reviews from Apple App Store in a single source of truth.
2. Save time on processing incoming software reviews as Cycle's AI can process qualitative data for you.
3. Get a customer voice dashboard based on all your Apple App Store software reviews to get a macro view of what customers tell you.
How the Apple App Store integration works
When a customer submits a new software review (G2, Capterra, App Store, etc.), it gets automatically pushed to Cycle. Cycle's AI will extract product insights from the review and map relevant quotes to your roadmap items.
The customer will be linked to that feedback so the product team can reach out if they need more context. This also helps the product team close the loop with customers once they release a feature or update based on the review.
Quick setup
- Create an API Key: In Apple App Store, go to your settings and generate a new API key.
- Set Up Webhooks: In Apple App Store, create a new webhook to trigger on ticket creation with specific properties.
- Configure in Cycle: In Cycle, go to Integrations, select Apple App Store, and enter your Apple App Store API key and webhook URL.
- Test & Activate: Test the integration to ensure it's working correctly, then activate it.
Import historical data from Apple App Store to Cycle
Use the feedback dropzone to import historical data from Apple App Store. You can also use our Zapier integration or install our browser extension to highlight text from anywhere on the web and send it straight to your Cycle workspace. For bulk imports, our CS team has scripts to upload your data in bulk. Contact us.
