Extract customer feedback from Sharepoint folders

What's SharePoint?

SharePoint is a web-based platform by Microsoft to streamline collaboration, content management, and information sharing within organizations. It centralizes document management, enhances teamwork through collaboration, and supports robust content creation and publishing. With advanced search, workflow automation, and integration with Microsoft and third-party tools, it boosts productivity and operational efficiency.

Automatically tap into your Sharepoint folders to extract customer insights

Plugging Cycle into SharePoint unlocks the value of stored data, making sure customer voices directly influence product evolution. From technical request for proposal (RFP), product requirement documents (PRDs), satisfaction surveys, to call recordings, Cycle can extract actionable insights from files stored in SharePoint.

Once you've connected a Sharepoint folder to Cycle, Cycle will listen for newly uploaded documents, fetch them into Cycle and use AI to extract feature requests & improvements. It will then accurately categorize & cluster customer quotes into your product taxonomy.

Can I manually process PDF files in Cycle?

Yes. Simply drag-n-drop your files in Cycle's feedback island. Cycle will automatically grab its content and create, Cycle a doc from it and process it with AI.

Import historical PDF files to Cycle

Cycle's graphql API lets you easily import feedback in bulk. If you're migrating from another feedback tool or would like to create multiple feedback items at once, use the createFeedback mutation.