Collect customer feedback from API
What is an API?
API allows different software applications to communicate with each other, enabling integration and data exchange.
Why should you use Cycle's API: Key benefits
- Create feedback programmatically: Send feedback from any tool to Cycle.
- Fetch Release Notes with Customer Context: Use the API to retrieve release notes and see which customers were impacted by specific features or fixes. You can then automatically send them emails to close feedback loops.
- Share Release Notes in Slack: Automatically push release notes to a designated Slack channel, keeping your team updated in real-time on product changes and new features.
- Import Legacy Feedback Data: Seamlessly integrate your old feedback data from other systems into Cycle, ensuring all historical customer insights are in one place for better decision-making.
Tell us what you want to build and we'll assist you with it.
How the API integration works
Cycle's API is built with graphQL. You can get your API keys by going to your Cycle workspace settings > API.
Learn how to get started with our API here.
Import historical data from API to Cycle
Cycle's graphql API lets you easily import feedback in bulk. If you're migrating from another feedback tool or would like to create multiple feedback items at once, use the createFeedback mutation.
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