Collect video calls from Cisco WebEx

What is Cisco WebEx?

Cisco WebEx enables virtual meetings and collaboration through video conferencing, screen sharing, and messaging.

Why should you connect Cisco WebEx to Cycle: Key benefits

1. Leverage AI to analyze all your Cisco WebEx calls and discover actionable product insights.

2. Dig into product feedback based on customer data and create customer voice reports in no time.

3. Write PRDs with deep empathy and prioritize with confidence.

How the Cisco WebEx integration works

When a team member records a call in Cisco WebEx, the recording is sent to Cycle. In Cycle you'll find a new piece of feedback with: the meeting title, call transcript, meeting summary and product summary.

Quick setup

1. Go to Cycle’s settings and select the integrations tab, click "Add new," and choose Call recordings.

2. Log in to your Google Calendar account, authorize the integration.

3. In Cycle, click to your personal settings and define the meetings you want to record.

Import historical data from Cisco WebEx to Cycle

Cycle's graphql API lets you easily import feedback in bulk. If you're migrating from another feedback tool or would like to create multiple feedback items at once, use the createFeedback mutation.