Collect software reviews from Google Play Store
What is Google Play Store?
The Google Play Store contains public app reviews about your products.
Why should you connect Google Play Store to Cycle: Key benefits
1. Centralize all software reviews from Google Play Store in a single source of truth.
2. Save time on processing incoming software reviews as Cycle's AI can process qualitative data for you.
3. Get a customer voice dashboard based on all your Google Play Store software reviews to get a macro view of what customers tell you.
How the Google Play Store integration works
When a customer submits a new software review (G2, Capterra, App Store, etc.), it gets automatically pushed to Cycle. Cycle's AI will extract product insights from the review and map relevant quotes to your roadmap items.
The customer will be linked to that feedback so the product team can reach out if they need more context. This also helps the product team close the loop with customers once they release a feature or update based on the review.
Quick setup
- Create an API Key: In Google Play Store, go to your settings and generate a new API key.
- Set Up Webhooks: In Google Play Store, create a new webhook to trigger on ticket creation with specific properties.
- Configure in Cycle: In Cycle, go to Integrations, select Google Play Store, and enter your Google Play Store API key and webhook URL.
- Test & Activate: Test the integration to ensure it's working correctly, then activate it.
Import historical data from Google Play Store to Cycle
Use the feedback dropzone to import historical data from Google Play Store. You can also use our Zapier integration or install our browser extension to highlight text from anywhere on the web and send it straight to your Cycle workspace. For bulk imports, our CS team has scripts to upload your data in bulk. Contact us.
