Collect video calls from Teams

Why should you connect Teams to Cycle: Key benefits

For product teams:

1. Leverage AI to analyze all Teams data and discover actionable product insights.

2. Dig into product feedback based on customer data and create customer voice reports in no time.

3. Write PRDs with deep empathy and prioritize with confidence.

For sales & CS teams:

1. Effortlessly report call insights and feedback to the product team.

2. Automatically receive updates on the status of each feedback item, all without leaving Teams.

This means you can close the feedback loop every time you ship something, making feedback reporting efficient and actionable.

How the Teams integration works

When a team member records a call in Teams, the recording is sent to Cycle. In Cycle you'll find a new piece of feedback with: the meeting title, call transcript, meeting summary and product summary.

Quick setup

1. Go to Cycle’s settings and select the integrations tab, click "Add new," and choose Call recordings.

2. Log in to your Google Calendar account, authorize the integration.

3. In Cycle, click to your personal settings and define the meetings you want to record.

Import historical data from Teams to Cycle

Cycle's graphql API lets you easily import feedback in bulk. If you're migrating from another feedback tool or would like to create multiple feedback items at once, use the createFeedback mutation.