Collect customer feedback from Teams

What is Teams?

Why should you connect Teams to Cycle: Key benefits

For product teams:

1) Leverage AI to analyze all Teams data and discover actionable product insights.

2) Dig into product feedback based on customer data and create customer voice reports in no time.

3) Write PRDs with deep empathy and prioritize with confidence.

For sales teams:

1) Effortlessly report call insights and feedback to the product team.

2) Automatically receive updates on the status of each feedback item, all without leaving Teams.

This means you can close the feedback loop every time you ship something, making feedback reporting efficient and actionable.

How the Teams integration works

When a team member records a call in Teams, the recording is sent to Cycle. In Cycle you'll find a new piece of feedback with: the meeting title, call transcript, meeting summary and product summary.

Quick setup

1. Go to Cycle’s settings and select the integrations tab, click "Add new," and choose Call recordings. 2. Log in to your Google Calendar account, authorize the integration 3. In Cycle, click to your personal settings and define the meetings you want to record

Import historical data from Teams to Cycle

Use the feedback dropzone to import historical data from Teams. For bulk imports, our CS team has scripts to upload your data in bulk. Contact usContact us.