Collect customer feedback from Google Forms

What is Google Forms?

Google Forms lets you create and share online forms and surveys to collect and analyze data from users.

Why should you connect Google Forms to Cycle: Key benefits

1. Centralize all survey responses from Google Forms in an actionable source of truth.

2. Save time on processing incoming survey results as Cycle's AI can process qualitative data for you.

3. Get a customer voice dashboard based on all your Google Forms survey responses to see what customers tell you, at scale.

Quick setup

1. 1. Go to Zapier and start a new Zap the trigger "New survey response in Google Forms"
2. 2. Connect the trigger to the Cycle action "Create feedback". You'll need to authenticate in both apps first to connect them.
3. 3. Map the corresponding fields. You can use html tags to format incoming survey results as a rich text to send to Cycle.
4. 4. Turn on the Zap.
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Import historical data from Google Forms to Cycle

Cycle's graphql API lets you easily import feedback in bulk. If you're migrating from another feedback tool or would like to create multiple feedback items at once, use the createFeedback mutation.