Collect survey results from Survicate
What is Survicate?
Survicate helps you gather user feedback through surveys directly on your website or app to inform product decisions.
Why should you connect Survicate to Cycle: Key benefits
1. Centralize all survey responses from Survicate in an actionable source of truth.
2. Save time on processing incoming survey results as Cycle's AI can process qualitative data for you.
3. Get a customer voice dashboard based on all your Survicate survey responses to see what customers tell you, at scale.
How the Survicate integration works
When a customer submits a new survey response (churn form, NPS score, beta waitlist, etc) through Survicate, the survey response gets automatically pushed to Cycle. Cycle's AI will extract product insights from the survey result and map relevant quotes to your roadmap items.
The customer will get mapped to that feedback so the product team can reach out to the customer in case they need more context. This also helps the product team close the loop with customers once they ship something related to the customer's feedback.
"Quick setup
- 1. Go to Zapier and start a new Zap the trigger "New survey response in Survicate"
- 2. Connect the trigger to the Cycle action "Create feedback". You'll need to authenticate in both apps first to connect them.
- 3. Map the corresponding fields. You can use html tags to format incoming survey results as a rich text to send to Cycle.
- 4. Turn on the Zap. <
Import historical data from Survicate to Cycle
Use the feedback dropzone to import historical data from Survicate. You can also use our Zapier integration or install our browser extension to highlight text from anywhere on the web and send it straight to your Cycle workspace. For bulk imports, our CS team has scripts to upload your data in bulk. Contact us.
