Collect customer feedback from Survicate
What is Survicate?
Survicate helps you gather user feedback through surveys directly on your website or app to inform product decisions.
Why should you connect Survicate to Cycle: Key benefits
1. Centralize all survey responses from Survicate in an actionable source of truth.
2. Save time on processing incoming survey results as Cycle's AI can process qualitative data for you.
3. Get a customer voice dashboard based on all your Survicate survey responses to see what customers tell you, at scale.
Quick setup
- 1. Go to Zapier and start a new Zap the trigger "New survey response in Survicate"
- 2. Connect the trigger to the Cycle action "Create feedback". You'll need to authenticate in both apps first to connect them.
- 3. Map the corresponding fields. You can use html tags to format incoming survey results as a rich text to send to Cycle.
- 4. Turn on the Zap. <
Import historical data from Survicate to Cycle
Cycle's graphql API lets you easily import feedback in bulk. If you're migrating from another feedback tool or would like to create multiple feedback items at once, use the createFeedback mutation.
