Security

The end-to-end platform for scaling product feedback with Enterprise-level protection.

Encrypted transmission

All traffic, including customer data, is transported securely and encrypted via SSL.

Uptime

Cycle has more than 99.95% uptime. Read this blog post to learn how we achieved it.

Access control

Set up passwords for tests and assign roles to view, manage, and collaborate on studies.

SOC 2 Type 2

We are SOC 2 Type 2 certified with Vanta, to secure handling of user data and adhering to strict & vetted security processes.

Data center security

Our provider maintains industry-recognized certifications, including FedRAMP, ISO, SOC 2, and more.

Private workspace

Enable role-based access to workspaces, which only certain members of your team can collaborate on.

Browse our trust center

Frequently asked questions

What are your terms and conditions?

Our terms and conditions are publicly available here. Our terms outline intellectual property protection, pricing, and payment procedures, emphasizing responsible use of our software and materials. The agreement is valid indefinitely, with provisions for termination by either party with one-month notice. We are committed to protecting confidentiality and ensuring transparency in any modifications to these terms. Your trust and privacy are paramount as we deliver our software services to you.

Do you have a DPA?

Of course, you can access it here. It outlines Cycle App’s responsibilities, including data security, confidentiality, legal compliance, the use of subprocessors, breach notification, and data return or deletion upon the agreement’s termination. The agreement also grants audit rights to verify compliance and specifies liability terms for breaches. Effective for the duration of Cycle App’s data processing activities for [Company Name], this agreement underscores a mutual commitment to data protection.