Changelog

Slice and dice product feedback with filters on MRR, customer lifecycle, and time frames (like the last 7 or 30 days). It helps you understand whether you have market opportunities, but also keep track of company requests & identify the team members that contribute the most to feedback.

Here's a list of the new dashboard features:

- New date filtering (last 7 days, last 30 days, etc.)
- New charts: insight evolution over time, stats on who captured most product feedback
- Click on a feature to open it
- For each chart, choose between counting insights or the number of distinct companies.

Can't wait to see what customer voice insights you'll be extracting 💪

🗳️ Feedback drop zone

We’ve made it so simple to add new feedback to Cycle that even your cat could do it. 🙀

Drop any image, audio, video, or PDF in the dropzone and let the magic happen as the new pieces of feedback appear in your inbox 🤯 Oh, and did I mention that Cycle automatically extracts the transcript for you? You don't have to think. Just drop those files! ✌

Got a new product idea or just had a cool convo with a customer you'd want to summarize? Just record yourself and get the transcript... automatically!

⚙️ New view logic

Our left sidebar has received a significant makeover to give you easier access to your views.

Additionally, we've added thousands of new icons.

💬 Product summary

You can now automate the creation of a product summary for your all incoming feedback –  it basically lists the key feedback points at the top of the feedback docs.

This is very useful for long feedback, such as support talks or sales call transcripts, when you only want to see the product-related parts.

After weeks of working on this one, we're happy to announce you can now put your feedback on autopilot!

When you have dozens of product feedback submissions every day, it's just not possible to read them all, map them to your roadmap, update your PRDs, and close the loop with each stakeholder. You need an assistant.

Well, meet your new feedback pal, powered by AI.

You can activate 4 automations, customizable source by source in your AI settings: 1/ auto write a feedback summary, 2/ auto find insights, 3/ auto link to roadmaps, 4/ auto mark processed.

AI can save you hours every week, but we also know AI is not perfect. That's why we embraced the "AI-generated, user-verified" philosophy. In short, trust the feedback autopilot, but verify.

You have 3 possible insight states:

- User-generated (like before)

- AI-generated, user not (yet) verified

- AI-generated, user-verified

Tip: For all existing views, make sure to display the new property “AI tag”.

Give the feedback autopilot a try for your Slack source and tell us what you think!

⚡️ Linear automations

Bring your Cycle x Linear setup even closer.

Did a piece of feedback reveal a bug or a new feature idea? Create the bug in Cycle, and automate the issue creation in Linear.

To set it up, go to your Settings > Integrations > Linear and click on Automations. For each Cycle doc type, you can decide whether you’ll automatically create a project or an issue.

⬇️ Linear import flow

Go to your Settings > Integrations > Linear and hit Import. Define which doc types you want those projects/issues to be mapped to, then select the ones you want to import.

There are two major use cases:

1. At each release, you want to use Cycle’s built-in feature to write product marketing stuff and centralize everything to have a history. So at each release you want to import Linear issues/projects that have just been shipped.

2. You’re starting using Cycle and want to import your existing product backlog to prioritize it and map user feedback to it in Cycle.

👌 Linear - Push Cycle's description

Write your spec in Cycle, with your customer context on the right. Then when you're good to go, just send the content to Linear with one click.

🗂️ Find insights results split

Results of AI "Find insights" are now split by doc type at the top of each piece of feedback.