Changelog

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Feedback island Loom links & new way to capture feedback from Intercom 🔗🏷️

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Two weeks ago, you embarked on a journey to Drop Island, the fastest feedback capture ever created. 🚲⚡

You can now paste Loom links as well.

As a result, you’ll get a new piece of feedback with the embedded file and the transcript ✨

Hubspot & Intercom on autopilot 🏎

You can now put all our native integrations on autopilot.

New way to capture feedback from Intercom 🏷

If you’re using Intercom, you’re used to their tagging system. So what’s more natural than creating Cycle feedback from just a Cycle tag?

Doing this will fetch the message in your Cycle inbox, ready for processing. You’ll also have a link to reopen this ticket if you want to get more context.

Prefer to fetch the whole conversation? You can still use our widget. In this way you can also tag some feedback properties.

Autopilot loader ✨

Want to open a feedback doc for which your autopilot is still in progress?

Well, now you can! And you'll see the autopilot process your feedback in real-time with a cool loader.

Learn more

Drop zone mini & Chrome integration V2 🗳️

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What's faster than a drag & drop?

By now, you know that we're obsessed about building the fastest feedback capture ever created. "How could this be even more frictionless" is a question we ask ourselves every day. 

We've found that the most natural way for you to capture feedback is to take a screenshot and drop it somewhere – no thinking, no hassle, just drop it. 

We're excited to introduce Cycle's new feedback island. From anywhere in the app, just drag & drop a file or a screenshot and watch the island do its magic. 🍿

There's more… Cycle generates optical character recognition for your images… as well as transcripts for your audio and video files… automatically 🤯

Yes! The fastest feedback capture ever created 🚲⚡

New Google Chrome extension 👩💻

Many small fixes have been made to improve the overall experience of your favorite extension:

- Upload any file with a simple drag & drop (oops, we did it again 😅)
- Get titles automatically completed 
- Add multi-select properties
- Cleaner dropdown for your customers 

In order to get those updates, please uninstall/reinstall this integration through this link.

🏎 In-app feedback autopilot

Along with Slack, Call recordings, and Zapier, you can now set up your autopilot for feedback created in-app.

Our favorite use case? Drag & drop a file into the feedback island, automatically fetch the text with OCR, make sure feedback autopilot is toggled on, hit "Create feedback," and watch new insights emerge by themselves.✨

🎨 New home page

A home page re-design never killed anyone, right? 

Drop anything to create feedback, access your AI settings with one click, and have a quick look at your upcoming meetings to choose which ones you want Cycle to record. 

Learn more
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