Cycle glossary

Shadow IT refers to the use of technology and software within an organization that is not officially approved or supported by the IT department. It often happens when employees use their personal devices or download unauthorized software to perform work-related tasks. While it may seem harmless, Shadow IT can lead to security risks and hinder collaboration among teams. In the context of product management, Shadow IT can create challenges in terms of maintaining visibility and control over the tools and technologies being used throughout the product development process.