Cycle glossary

Service transformation refers to the process of improving and evolving the way a company delivers its services to its customers. In the context of product management and software development, service transformation involves adapting and enhancing the way a product or software service is designed, developed, and delivered to meet changing customer needs and expectations.

Think of it as giving your favorite pizza place a makeover. They may upgrade their cooking equipment, improve their menu with new flavors, and streamline their delivery process to provide a better overall experience for their customers. Service transformation is all about making changes to improve the quality, efficiency, and customer satisfaction of the services you offer.