Changelog

For those receiving feedback in various languages, you can now define AI's preferred language for AI-generated titles. It helps keep the workspace consistent.

It was already possible to sync Cycle and Salesforce via API but now you can install a native Salesforce integration. There are two use cases:

First, customer-facing teams can send feedback straight from Salesforce to the product team. You can do so from any Lead, Contact, or Account page.

Second, you can set up an automation to automatically send all messages that match specific criteria using Cycle’s API.

In both cases, you'll receive updates on Salesforce as soon as the customer requests status changes in Cycle, helping you close the feedback loop every time you ship something.