Changelog

Previously, long form questions could be misinterpreted by the AI, leading to out-of-context quotes.

The AI now understands both questions and answers, capturing quotes with the full context to more accurately reflect the user's real sentiment.

Sometimes CRM data isn't as clean as we'd like (we've all been there), making it harder for you to navigate customer profiles and quotes in Cycle.

We now automatically clean your customer data. When an unknown email address is linked to a new feedback doc, we'll automatically:

1. map it to the right company (existing or new) based on the domain (@company.com)

2. generate a customer name (name@)