Zendesk integration 💬
There are two ways to use this integration.
First, customer-facing teams can send tickets straight from Zendesk to the product team.
Second, you can automate sending all messages matching certain criteria with Cycle’s API.
In both cases, you'll receive updates on Zendesk as soon as the customer requests status changes in Cycle, helping you close the feedback loop every time you ship something.
Customer attributes synced with API 🔄
You can now sync your customer attributes directly with Cycle's API. Bring your CRM data into Cycle in no time – think ARR, license count, customer segment, plan, etc
Your dashboard will always have the latest data, enabling advanced analysis and real-time insights.
Imagine filtering your customer voice dashboards by ARR to understand how customer needs vary across segments.
